This Privacy Policy explains how Drink Zero Hour ("we," "us," "our") collects, uses, and protects your information when you visit our site, place an order, or sign up for our Founders List. We keep this clear, direct, and transparent.
We respect your data the same way we respect our product, no shortcuts, no unnecessary collection, and no selling your information. Ever.
1. WHAT WE COLLECT
When you interact with Drink Zero Hour, we may collect the following:
- Account & order details:- Name, email, shipping address, billing address, phone number.
- Payment data, securely processed by trusted providers such as Stripe and Shopify Payments. We do not store full card numbers on our servers.
- Site usage:- Device, browser, IP address, pages visited, referring URL, basic analytics from cookies and similar tools.
- Communications:- Emails or messages you send to support, social DMs, and form submissions.
2. How We Use It
We use your information to:
- Process and ship orders, and provide order updates.
- Operate the Founders List (priority allocation, launch communications).
- Improve product, site experience, and customer support.
- Send transactional emails (order confirmations, shipping, account-related).
- Send marketing emails only to people who explicitly opt in. You can unsubscribe anytime.
- Detect fraud, prevent abuse, and meet legal obligations.
3. Cookies & Analytics
We use a small number of essential cookies to keep the site functional (cart, login state) and analytics cookies to understand how the site is used. You can disable cookies in your browser, but parts of the site may not work as expected.
4. Sharing
We never sell your data. Ever. We share information only with vetted partners who help us run the business payment processors, shipping carriers, email marketing platforms, analytics, and customer support tools. They access only what they need to do their job.
5. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Correct or update your information.
- Ask us to delete your information (subject to legal record-keeping requirements).
- Opt out of marketing communications at any time.
To exercise any of these, email privacy@drinkzerohour.com. We respond as quickly as possible, always within 30 days.
6. Data Retention
We keep order and account data for as long as your account is active or as needed to provide service. We retain certain records for tax, accounting, or legal compliance typically 7 years.
7. Children
Drink Zero Hour is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe we have, contact us and we'll remove it.
8. Updates
If we make material changes to this policy, we'll update the "last updated" date and notify Founders List members by email when appropriate.
